HerCoterie

Terms and Conditions

Last updated: May 25, 2026

Welcome to HerCoterie (the “Service,” “Platform,” “we,” “us,” or “our”), a community where verified members share reviews, pricing information, and experiences with home service providers. These Terms and Conditions (“Terms”) form a binding legal agreement between you and [LEGAL ENTITY NAME], a [STATE] [ENTITY TYPE], governing your access to and use of the HerCoterie website and any related services.

By creating an account, requesting access, posting content, or otherwise using HerCoterie, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

These Terms contain a binding arbitration agreement and class-action waiver in Section 16. Please read it carefully.

1. Eligibility and Member Access

HerCoterie is a private, members-only community intended for adult members who identify as women and who wish to share experiences with home service providers.

You must be at least 18 years of age to request access or use the Service. By accepting these Terms, you represent and warrant that (a) you are 18 years of age or older and (b) you identify as a woman and meet HerCoterie's other membership criteria.

To use the Service you must:

  • be at least 18 years of age;
  • submit a request for access and be approved by our membership review process at our sole discretion;
  • provide accurate, current, and complete registration information and keep it up to date;
  • comply with all applicable local, state, federal, and international laws.

We reserve the right to approve, deny, suspend, or revoke access at our sole discretion and at any time, with or without notice. Access criteria may change.

2. Accounts and Security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access. We are not liable for any loss arising from your failure to comply with this section.

You may not create an account on behalf of another person, share your account with anyone else, or provide false information at signup, including a false date of birth or a false attestation that you identify as a woman. We may immediately suspend or terminate any account that we believe was created or maintained in violation of this section.

3. Nature of the Service

HerCoterie is an interactive computer service that hosts user-generated content, including reviews, ratings, comments, forum posts, and pricing information about third-party service providers. We do not create, endorse, or guarantee the accuracy of any user content. We do not author User Content using artificial-intelligence or machine-learning tools. We are not a party to any transaction between you and any provider, and we do not provide professional, legal, financial, medical, or contracting advice.

4. User Content

“User Content” means any text, photo, rating, comment, review, forum post, message, or other material you submit, post, or transmit through the Service. You retain ownership of your User Content.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works of, communicate, publish, publicly perform, publicly display, and distribute the User Content in connection with operating, promoting, and improving the Service and our business. This license survives termination of your account with respect to User Content you posted before termination.

You acknowledge that reviews and other User Content may remain published on the Service after you close your account or stop using the Service, in order to preserve the community record. We may de-identify your published User Content upon account closure (for example, by removing or anonymizing your attributed display name).

You represent and warrant that:

  • you own or have all necessary rights to the User Content;
  • your User Content does not infringe any third party's rights, including intellectual property, privacy, or publicity rights;
  • any factual statements you make in reviews are true and based on your genuine, first-hand experience with the provider;
  • opinions, characterizations, and conclusions are clearly your own and not represented as factual claims.

5. Review Standards

Reviews are central to HerCoterie. To keep the community trustworthy and lawful, you agree that any review you post will:

  • reflect a genuine, first-hand experience with the provider you are reviewing;
  • not contain false statements of fact, including fabricated experiences, manufactured quotes, or invented incidents;
  • not be solicited or paid for by the provider, their competitors, or any third party;
  • disclose any material connection between you and the provider (for example, that you are a family member, employee, business partner, or competitor of the provider, or that you received a discount, free service, or other compensation in exchange for the review);
  • not be posted using multiple accounts to inflate or deflate any provider's rating or to manipulate the appearance of consensus;
  • not include the provider's home address (unless that address is their publicly listed business address), personal phone numbers, family members' names, or other information likely to enable harassment, stalking, or doxxing;
  • not be used to extort, threaten, or coerce a provider into any action.

We do not edit the substance of reviews. We may remove reviews that violate these Terms, applicable law, or our content policies.

6. Prohibited Conduct

You agree not to:

  • post content that is unlawful, defamatory, libelous, obscene, harassing, threatening, hateful, discriminatory, or that incites violence;
  • impersonate any person or entity, or misrepresent your affiliation with any person or entity;
  • post content on behalf of, or coordinated with, a service provider you are reviewing or their competitors;
  • upload or transmit viruses, malware, or any code intended to harm the Service or its users;
  • use automated means (scrapers, bots, crawlers) to access, harvest, or copy any portion of the Service without our prior written consent;
  • attempt to reverse engineer, decompile, or otherwise probe the security or implementation of the Service;
  • circumvent any access restriction, rate limit, or moderation decision;
  • use the Service to send unsolicited commercial messages or for any commercial purpose without our written consent;
  • collect personal information about other users for any purpose not authorized by these Terms;
  • use any automated tool, large-language model, or other artificial-intelligence or machine-learning service to generate, draft, or substantially compose reviews, comments, or other User Content.

7. Moderation and Enforcement

We have the right, but not the obligation, to monitor, review, or remove any User Content; to suspend or terminate any account; and to cooperate with law enforcement. Moderation decisions are at our sole discretion. The fact that we have the ability to remove content does not make us the publisher of any content we leave up.

8. Notice and Takedown for Providers

If you are a service provider and believe a review or other User Content about you violates these Terms (for example, it is demonstrably false, contains private information, or was not posted by a genuine customer), you may submit a written notice to [CONTACT EMAIL]. Your notice must include: (a) your name and contact information; (b) a link to the content at issue; (c) the specific basis for your complaint; and (d) any supporting evidence.

We will review notices in good faith but make no commitment as to outcome or timing. We are not obligated to remove content that we determine, in our sole discretion, complies with these Terms. We may offer providers a right of reply on their profile page.

9. Copyright (DMCA)

We respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). Send DMCA notices to our designated agent at [DMCA AGENT EMAIL]. Repeat infringers' accounts will be terminated.

10. Section 230 of the Communications Decency Act

HerCoterie is an interactive computer service as defined in 47 U.S.C. § 230(f). We claim the protections of 47 U.S.C. § 230(c)(1) with respect to User Content and the protections of 47 U.S.C. § 230(c)(2) with respect to any moderation action we take in good faith. We are not the publisher or speaker of User Content, and we are not responsible for any harm resulting from User Content. Any claim that User Content is unlawful should be directed to the user who posted it.

11. Intellectual Property

The Service, including its design, software, logos, and our trade dress, is owned by [LEGAL ENTITY NAME] and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent. The HerCoterie name and logo are trademarks of [LEGAL ENTITY NAME]. All other marks are the property of their respective owners.

12. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

13. Disclaimers

The Service and all content are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy of information, and uninterrupted or error-free operation.

We make no representation or warranty regarding the quality, safety, qualifications, licensing, insurance, or legality of any service provider listed on or reviewed through the Service. You are solely responsible for evaluating and engaging with any provider.

14. Limitation of Liability

To the maximum extent permitted by law, neither [LEGAL ENTITY NAME] nor its officers, directors, employees, agents, or affiliates shall be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of the Service.

Our total aggregate liability for any claim arising out of or related to these Terms or the Service shall not exceed the greater of (a) one hundred U.S. dollars (US $100) or (b) the amount you have paid us in the twelve months preceding the event giving rise to the claim.

Some jurisdictions do not allow exclusion of certain warranties or limitation of certain damages, so some of the above may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless [LEGAL ENTITY NAME] and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with (a) your access to or use of the Service; (b) your User Content, including any claim brought by any person or business referenced in or affected by your User Content; (c) your violation of these Terms; or (d) your violation of any rights of another.

16. Binding Arbitration and Class-Action Waiver

Please read this section carefully.

You and [LEGAL ENTITY NAME] agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by final and binding arbitration administered by [JAMS or AAA] under its then-current rules, rather than in court, except that either party may bring an individual action in small claims court.

Questions of arbitrability — including the validity, scope, applicability, or enforceability of this Section 16 — shall be decided by the arbitrator, not a court.

You and [LEGAL ENTITY NAME] waive any right to participate in a class action, class arbitration, or representative proceeding. All claims must be brought in your individual capacity.

The arbitration will take place in [VENUE / COUNTY, STATE], or by telephone or video at the claimant's election where the value of the claim is under [THRESHOLD]. The arbitrator's award is final and may be entered in any court of competent jurisdiction.

You may opt out of this arbitration agreement by sending written notice to [CONTACT EMAIL] within 30 days of first accepting these Terms.

17. Governing Law and Venue

These Terms are governed by the laws of the State of [GOVERNING STATE], without regard to its conflict-of-law principles. Subject to Section 16, any judicial action permitted under these Terms shall be brought exclusively in the state or federal courts located in [COUNTY, STATE], and you consent to the personal jurisdiction of those courts.

Notwithstanding the foregoing, the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of Section 16.

18. Termination

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. You may close your account by emailing [CONTACT EMAIL]. Sections that by their nature should survive termination (including User Content licenses, indemnification, disclaimers, limitation of liability, and dispute resolution) will survive.

19. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you (for example, by email or in-product notice) and update the “Last updated” date above. Your continued use of the Service after the effective date of any update constitutes acceptance of the updated Terms.

20. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is held invalid, the remainder of the Terms remains in effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Notices. We may give notice by email to the address on your account or by posting on the Service.

21. Anonymity and Legal Process

Members post under display names rather than legal names. We will not voluntarily disclose member-identifying information to private third parties. We will require valid legal process (such as a properly issued subpoena, court order, or warrant) before producing member-identifying information, and we will evaluate any request under applicable standards, including, where applicable, the prima-facie standards courts use before unmasking anonymous online speakers (e.g., Dendrite / Cahill). Where permitted by law and not prohibited by court order, we may notify a member when their identifying information has been requested through legal process, so they have an opportunity to object.

22. Contact

Questions about these Terms? Contact us at [CONTACT EMAIL].